Terms & Conditions – Jilibet Apps Usage Policy

1 General Terms & Introduction

These Terms & Conditions form a legal agreement between jilibet apps and its members. By accessing the jilibet apps website or mobile app, registering an account, or using any of our services, you are deemed to have accepted these terms.

Jilibet apps is an online gaming platform offering casino, slots, Sports Betting, and other gaming services to users in Bangladesh and South Asia. It is your responsibility to read these Terms & Conditions carefully before using our services.

Jilibet apps reserves the right to update these Terms & Conditions at any time. Registered members will be notified via email or through the app when changes are made. Continued use of the service after any update constitutes acceptance of the revised terms.

2 Account Registration & Eligibility

The following requirements must be met to register an account and use our services on jilibet apps:

• You must be at least 18 years old. Account registration and use of the gaming platform by minors is strictly prohibited.
• Each person may hold only one account. Only one account is permitted per device, email address, or household.
• You must provide accurate and truthful information during registration. Submitting incorrect or false information will be considered a violation of our terms.
• Your password and login credentials must be kept strictly confidential and must not be shared with anyone.
• Any unauthorized access to your account must be reported to jilibet apps immediately.

After registration, jilibet apps may request completion of a KYC (Know Your Customer) verification process. This may require submitting a copy of your National ID, passport, or driving license. Withdrawals may be delayed if KYC verification is not completed.

3 Deposit & Payment Policy

Jilibet apps supports the most popular payment methods in Bangladesh. Please review the following terms before making a deposit:

• All deposited funds must come from your own bank account or mobile banking. Third-party deposits are strictly prohibited.
• The minimum deposit amount and maximum daily deposit limit are determined by the account tier.
• Deposits can be made via Mobile Banking, Nagad, Rocket, and bank transfer.
• Deposits are usually processed within a few minutes. If there is a delay due to a technical issue, please contact the support team.
• Jilibet apps will not be held responsible for deposits made using incorrect information.

Deposited funds may only be used for gaming purposes. Using jilibet apps for money laundering or any other illegal activity will result in account closure and may lead to legal action.

4 Withdrawal Policy

The following rules apply to withdrawals of winnings from jilibet apps:

• KYC verification must be completed before submitting a withdrawal request.
• Withdrawals will only be sent to the same account from which the deposit was made.
• The minimum withdrawal amount is BDT 500. The maximum daily withdrawal limit varies according to the account's VIP tier.
• Standard withdrawals are processed within 24 hours. VIP members may benefit from faster processing times.
• Winnings derived from a bonus cannot be withdrawn until the applicable wagering requirements have been met.
• Jilibet apps reserves the right to delay or suspend withdrawals in cases of suspected suspicious activity.

Once a withdrawal request is submitted, it cannot be reversed. To cancel a pending withdrawal, contact our support team — however, cancellation is not always guaranteed.

5 Bonus & Promotion Terms

Jilibet apps regularly offers a variety of bonuses and promotional offers. Before claiming any bonus, please review the general terms below:

• Each bonus carries its own wagering requirements. Typically, the bonus amount must be wagered 20 to 40 times.
• The welcome bonus is available to first-time registrants only. The same person may not open a new account to claim the welcome bonus more than once.
• Once a bonus is claimed, the wagering requirements must be completed within the specified time limit. The bonus will be cancelled if the deadline is not met.
• Some games may not be eligible for bonus use, or a different wagering rate may apply.
• Any system manipulation intended to exploit bonus offers will result in bonus cancellation and account suspension.
• Jilibet apps reserves the right to cancel or discontinue any promotion or bonus at any time.

6 Gaming Rules & Code of Conduct

All members are expected to follow a code of conduct while playing on jilibet apps. These rules ensure a fair and enjoyable environment for everyone.

• All game outcomes are determined by RNG (Random Number Generator) technology, which is fully impartial and regularly audited by independent third parties.
• Players must conduct themselves respectfully toward other players in Live Casino or multiplayer games.
• Intentionally disconnecting during a game to manipulate the outcome is prohibited.
• Jilibet apps reserves the right to recover any payout made as a result of a technical error.
• Match fixing or placing bets using insider information in Sports Betting is strictly prohibited.

All games on jilibet apps operate under a valid license. RTP (Return to Player) information for each game is available on the respective game description page.

7 Prohibited Activities

Any of the following activities will be considered a violation of jilibet apps' terms and may result in permanent account closure and balance forfeiture:

• Creating multiple accounts or using another person's account.
• Using automated bots, scripts, or software to play games or place bets.
• Using the platform for money laundering or any other illegal financial activity.
• Deliberately following low-risk betting patterns to fulfil bonus conditions (bonus abuse).
• Attempting to gain unauthorized access to the system through hacking, phishing, or any other means.
• Spreading false information with the intent to mislead or defraud other members.
• Filing a chargeback claim against jilibet apps while continuing to operate the account.

8 Limitation of Liability

Jilibet apps accepts no liability for the following:

• If a game or betting session is interrupted due to loss of internet connection.
• If a deposit or withdrawal is delayed due to a third-party payment provider.
• Unauthorized access to an account resulting from the member's own negligence.
• Temporary service disruptions caused by technical issues.
• Any losses arising from a member's failure to use responsible gaming tools.

Jilibet apps is committed to providing a reliable service. However, temporary disruptions may occur due to maintenance, upgrades, or unforeseen circumstances. In such cases, we work to restore service as quickly as possible.

9 Account Closure & Suspension

Jilibet apps may temporarily suspend or permanently close an account under the following circumstances:

• If evidence of a terms violation is found.
• If KYC verification has not been completed or the member refuses to provide the required documents.
• If suspicious activity is detected on the account.
• If a member voluntarily requests self-exclusion or account closure.
• For legal reasons or at the direction of a regulatory authority.

Members may close their account at any time. Any remaining balance should be withdrawn before closure. Any bonus balance remaining in the account at the time of closure will be forfeited.

10 Legal Matters & Dispute Resolution

Jilibet apps operates under an international license. These Terms & Conditions shall be interpreted in accordance with the applicable laws and regulations.

In the event of a dispute, we will first attempt to resolve it through our support team. If a resolution cannot be reached, the matter will be settled through mediation.

• Email our support team to file any complaint on record.
• Jilibet apps will provide an initial response within 7 business days of receiving a complaint.
• Complex issues may take up to 30 days to resolve.
• Jilibet apps reserves the right to restrict an account while a dispute is ongoing.